Shipping policy
We are committed to delivering your orders safely and efficiently.
Shipping Areas
We currently deliver across the United Arab Emirates.
For international shipping requests, please contact us before placing your order.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
During sales periods, holidays, or high-demand seasons, processing times may be extended.
Delivery Time
Estimated delivery times may vary depending on your location and product availability.
Typical delivery timeline is 5–8 business days.
Delivery delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Delivery Inspection
Customers are encouraged to inspect products upon delivery.
If there is visible damage or an incorrect item, please contact us within 24 hours and provide clear photos.
Failed Delivery Attempts
If delivery cannot be completed due to:
- Incorrect address
- Unreachable customer
- Refused delivery
Additional delivery charges may apply for re-delivery.
Shipping Fees
Shipping charges, if applicable, will be displayed during checkout, also for very far areas about 300Km from Dubai additional charges will be applied and we will notify you by email.
Free shipping applied for all products.
Large Furniture Deliveries
For large furniture items:
- Customers must ensure there is suitable access through doors, elevators, stairways, and hallways.
- Additional charges may apply for special handling or difficult access.
We are not responsible if products cannot fit through building access points.
Order Tracking
Customers may contact our support team for delivery updates and order tracking information.